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Retailers going omnichannel pass on tech benefits to customers

Shoppers want personalized experiences that are convenient and easy. Subscription commerce fulfills that need...

The rise of subscription e-commerce

Shoppers want personalized experiences that are convenient and easy. Subscription commerce fulfills that need...

How to lift retail revenue with product drops

Retailers are challenged with making their product selections more exciting, alluring and sexy than those of the competition...

3 ways to invest more in shopper relationships with 160 characters or less

SMS messaging — texts — are great to get the word out to customers about special events, sales and discounts...

Brick-and-mortar reclaims its advantage via clienteling

It's that sense of a personal touch that is critical to the success of brick and mortar to this day...

2 years later, Amazon’s retail experiment is still unmatched

Much has been written about the importance of providing customers a "frictionless" retail experience...

9 tactics to borrow from luxury retail’s clienteling strategy to improve your omnichannel CX

Clienteling is extremely effective for engaging with customers in a way that leads to loyalty and a better overall experience with your brand...

Using Retail Pro mobile POS to connect with customers on the sales floor

How does going mobile help you understand your customers?...

The power of personalizing the post-sale

Mass-marketed messages are inundating consumers from every available avenue. Retailers today continuously push out these messages using the latest trending channels, hoping to acquire new and repeat...