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Pleasing shoppers is simple: Give them what they want. It’s simple it’s just not that easy. Here are three things every retailer needs for controlled inventory that helps you get customers the goods...

Retailers are increasingly looking to AI to unlock insights that will help you better reach customers. AI learns from your data to help you recognize customers and anticipate needs – but the...

Artificial intelligence can help even the fussiest customer find just the right product, in a fraction of the time it would take without any technological assistance. While AI has been used in various...

Last January, NRF’s Big Show hosted 35,000 attendees, 510+ exhibitors and 300+ speakers. And though there was talk of innovation and continued discussion about personalization, many of the...

Loyal customers — the Holy Grail for retailers. Repeat shoppers are a source of recurring revenue. Smart business people know that success lies in cultivating loyalty, and that means more than...

Retailers of a certain age will be able to cast their minds back to the 1990s, when they didn’t need to look much further than the trusted combo of a ‘POS’ and supply chain management tool. A lot...

Many brick and mortar retailers have invested in providing customers exciting, engaging and satisfying shopping experiences in order to effectively compete against e-commerce. Online retailers have...

Online retailers and brick-and-mortar shops alike depend on good inventory management to run an efficient business...

Business Intelligence is high on the agendas of modern executives. At the 2014 Gartner Business Intelligence & Analytics Summit, Gartner Analyst Michael Smith reported that a survey of CEOs and Senior...