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Shoppers want personalized experiences that are convenient and easy. Subscription commerce fulfills that need…

SMS messaging — texts — are great to get the word out to customers about special events, sales and discounts…

It’s that sense of a personal touch that is critical to the success of brick and mortar to this day…

Much has been written about the importance of providing customers a “frictionless” retail experience…

Clienteling is extremely effective for engaging with customers in a way that leads to loyalty and a better overall experience with your brand…

How does going mobile help you understand your customers?..

Mass-marketed messages are inundating consumers from every available avenue. Retailers today continuously push out these messages using the latest trending channels, hoping to acquire new

For retailers looking to compete with the fast pace and convenience of online businesses, the in-store experience is an increasingly important battleground.